Privacy Policy

Effective date: October 29, 2026

U-SAVE AUTO GLASS (“U Save Auto Glass,” “we,” “us”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website (usaveautoglassac.com), contact us, or book a service, and how we use and protect it.

Information we collect
We may collect the following information:

Contact information: your name, phone number and email address
Vehicle information: year, make, model and VIN
Service information: the service you need, appointment date and time, and your address for mobile service
Photos: pictures of vehicle damage you choose to upload, and photos taken by our technicians during service
Dealership information: dealership name, contact details and staff names (for dealer accounts)
Messages: information you send us through our contact form, email, phone or text

Website information
When you visit our website, basic technical information (such as your browser type, device and pages visited) may be collected automatically through cookies or similar tools used by our website provider. This helps the website work properly and lets us understand how it is used. You can control cookies through your browser settings.

How we use your information
We use your information only to:

Respond to your questions and requests
Schedule, confirm and complete your service
Send appointment updates, including text messages if you opt in
Keep records of the work we perform
Improve our website and services

We do not sell your personal information.

Text messages (SMS)
If you check “Text me updates” when booking, we will send text messages about your appointment, such as booking confirmations, reminders and service status updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Agreeing to receive texts is not required to book a service.

Sharing your information
We share information only with trusted service providers that help us run our business (such as our website, booking and text-messaging providers), and only as needed to provide our services, or when required by law.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Keeping your information safe
We take reasonable steps to protect your information. Access is limited to our staff and the technician assigned to your appointment.

How long we keep information
We keep information only as long as needed to provide our services, keep business records, and meet legal requirements.

Your choices
You may ask us to access, update or delete your personal information, or to stop sending you text messages, by contacting us using the details below. You can also reply STOP to any text message to opt out.

Children’s privacy
Our website and services are not directed to children under 13, and we do not knowingly collect their information.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.